THE 2018 POPULATION DIGITAL MATURITY BAROMETER

The Population Digital Maturity Barometer is a survey to quantitatively assess Caledonians' digital access, uses and understanding, as well as their level of confidence in digital use.

This survey was conducted in 2017 by the New Caledonian government in order to :

• Have a decision-making tool for institutional and private players offering the possibility of monitoring New Caledonia's digital development and guiding their strategies.
• Assess the impact of the Strategic Plan for the Digital Economy (PSEN) and related actions on New Caledonia's digital development over time.ment numérique de la Nouvelle-Calédonie dans le temps.
• Identify areas for improvement in order to adjust the PSEN to requirements and realities on the ground.

The survey was carried out by phone throughout the territory, among 1,160 New Caledonians over the age of 15.

In addition to socio-demographic characteristics, the questionnaire covered several topics related to digital usage :

• Internet access (subscriptions, connection types, connection rates, wifi use, etc.). 
  
• Digital equipment and tools (computers, telephones and mobile terminals, multimedia equipment, software used, etc.).
• Fixed and mobile Internet use (frequency of use, main uses, cloud services used, obstacles encountered, expectations, etc.).
• Use of online public services (sites consulted, types of procedures carried out, obstacles encountered, expectations, etc.)..
• Internet access locations (home, digital public spaces, third-party sites, obstacles encountered, etc.).
• Online commerce (services requested, online purchases and sales made, online payments made, obstacles encountered, expectations, etc.).
• Personal security (security incidents, viruses, security tools used, knowledge of Internet-related risks, expectations, fears, etc.). 
• Digital skills, support and training (skill levels, training methods, training offered, training taken, etc.).
• Eco-responsibility (awareness, consumption, treatment of old equipment, etc.).
• Digital profiles of New Caledonians (based on socio-cultural, geographical, economic criteria and digital practices).

Attached you'll find:

• the questionnaire
• the summary report
• the summary infographic